No, we are the US distributor for TAG Heuer Sports Timing Equipment. Please go to www.tagheuer.com for any questions related to their watch division.

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Can our ski area use wireless timing for back up to our primary system?

Yes, one is allowed to use wireless for back up only (System B). You will need to have a double output start gate and a proper photocell finish system, but you do not need to have another pair of wires running up the hill.

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Is it possible for us to rent equipment for a specific event or a month?

Of course, Reliable Racing Supply will put together a timing package to suit your needs. We will provide you with everything you will need for a great price. All we need is a credit card number to hold as a deposit. Please contact Gerry Trudell in the Timing Department for details.

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What are the specifics I need to ask myself when exploring my options in timing equipment?

First of all, what kind of races are you timing? Will you need to run dual races (head to head)? How is the terrain set up? Are there wires run on the course or will wireless be a necessity? Will you be utilizing any software programs now or in the future? What will be the maximum distance photocells will be apart at the finish line? Do you want to display the times to spectators and racers? If so, what information would you want to see? If you are a ski area, are you currently bidding for USSA races? If you are interested in wireless, do you have a line of sight with the start and finish lines? Well, that should cover the basics. If you have any further questions, feel free to contact Reliable Racing Supply and we would be more than happy to help. Most systems we sell are very custom so getting all the answers is paramount.

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What do I do if I need to have timing equipment repaired?

No matter what the problem, RRS is here to help. Box up your equipment very carefully and send it to the address found on our contact page. Please include a letter containing who you are, what problem(s) you are experiencing, and a good day-time phone number where we can reach you. Please allow a few weeks to get it fixed. If you are in a desperate situation, give us a call immediately and arrangements can be made to get you through the event.

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If I don't have TAG-Heuer photocells, can I still purchase a TAG timer?

Yes, the timer only needs to receive an impulse to work. If you do not need to replace your existing photocells, they will still be able to send an identifiable pulse to the timer.

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How do I get my timer to communicate with my PC?

Timers that have this ability have 9 pin serial connections built on the back. All you need to do is connect the two providing you have an extra serial port. The software will do the rest. Typically, the software will ask you to choose your timer from a menu. The software has stored all the communication protocols so you will be all ready to go. All that will be left will be practicing with the software.

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Can I use the computer as a timer?

The internal time base of a PC is good but not great. For very simple timing that will not require any precision, that will do. If you need any precision, you will need to use the time base of a timer. Also, a timer is much easier to set up with a computer than hooking the photocells up to the computer directly.

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How weather resistant is your equipment?

Our equipment is designed to withstand extreme cold. It will not, however, stand up to rain. The photocells can take the rain, but the timers are not designed to be out in those conditions. Please protect them from this, they are electrical devices that will short out quickly in a wet environment. The same goes for display boards, keep them out of the rain.

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Can I convert my existing timing system to a wireless system?

Yes, TAG-Heuer offers a great solution for this. You can connect your existing start gates or photocells to a transmitter and the receiver will give the impulse to the timer. It has a great range and is very easy to use. Just about any timer will work with this system.

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What system components should I use?

We have put together Quick Installation Guides that outline what components can/should be used together. Click here to view our Quick Installation Guides.

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